In cases of accident. How do we get evacuated??
Clients undertaking a full safari package with our company are
covered for evacuation insurance. This insurance policy covers personal
liability; medical expenses; repatriation in the event of accident,
illness or death
What if a family member has to get hold of us about an emergency back home?
The vast majority of hotels and lodges in East Africa have telephones
and can be easily reached.. In an emergency we suggest client’s friends
and family contact our office so we may assist. Also after confirmation
of your safari, we provide you with emergency number and also we
provide you with the Guide names and his cell phone contacts which can
be used in cases of emergency. Basically you have a telephone contact
number you will be able to leave behind with your loved ones back home
Is there internet access while on safari?
Internet access is available at most large city hotels, typically for
a small fee. The majority of safari lodges and camps do not have
internet access (but some do).
Do cell phones work on safari? What about satellite phones?
Tri-band and quad-band cell phones work in most major African cities
and towns however you must check to ensure your service provider has an
agreement with the local provider. Also check rates as these can be up
to US $3 per minute. Cell phones do not work at most safari lodges and
camps in Africa as there are no cell phone towers. There are some
exceptions such as Queen Elizabeth National Park in Uganda, Southern
sector of bwindi impenetrable National Park, some sections of Murchison
Falls all in Uganda and the Masai Mara in Kenya where there are cell
phone towers. Satellite phones are a great option for travelers who must
stay connected. Keep in mind most lodges and camps require guests to
keep satellite phones turned off and use them only for outgoing calls so
as not to disturb other guests. Also keep in the high per minute call
rates.
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